Glossary

The Smartshift glossary: websites, e-commerce, product data and AI.

The terms we use on projects, defined in plain words. Every definition links to the service where we put it into practice.

E-commerce

PIM (Product Information Management)

A PIM (Product Information Management) is software that centralizes all of a company’s product information: descriptions, technical attributes, translations, prices, relationships between items.

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DAM (Digital Asset Management)

A DAM (Digital Asset Management) is software that centralizes, organizes, and distributes a company's media files: product photos, videos, packshots, logos, brand documents.

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Product catalog management

Product catalog management is the set of activities that structure, enrich, and publish the information in a commercial catalog: titles, descriptions, technical attributes, variants, pricing, images.

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Shopify Plus

Shopify Plus is Shopify's enterprise tier, built for high-volume merchants and companies running multiple stores.

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Headless commerce

Headless commerce is an e-commerce architecture that decouples the back office (product catalog, orders, inventory) from the front-end display, with the two communicating through APIs instead of being bundled into one system.

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E-commerce replatforming

E-commerce replatforming is the process of migrating an online store from one technical platform to another, for example from Magento to Shopify or from PrestaShop to a custom build.

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ERP and e-commerce integration

ERP and e-commerce integration is the technical connection between a company's enterprise resource planning system (ERP) and its online store, so that inventory, pricing, orders, and customer records stay synchronized between the two systems without manual re-entry.

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Business Automation and AI

AI agent

An AI agent is a program built on a language model that carries out a task end to end: it reads data, decides on a course of action, and triggers steps through tools (APIs, business software, databases) without waiting for approval at every step.

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RAG (Retrieval-Augmented Generation)

Retrieval-Augmented Generation (RAG) is a method that connects a language model to an external knowledge base: before answering, the model retrieves the relevant passages from your documents, then writes its response grounded in that retrieved content.

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LLM (large language model)

An LLM (large language model) is an artificial intelligence system trained on vast amounts of text to understand, summarize, and generate natural language.

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Business process automation

Business process automation is the practice of handing repetitive tasks that move between people or applications, such as data re-entry, follow-up emails, spreadsheet updates, and file transfers, over to software tools instead of staff.

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OCR and IDP (intelligent document processing)

IDP (intelligent document processing) is the next step after OCR (optical character recognition): OCR converts a scanned document into raw text, while IDP identifies the fields that matter (amount, date, vendor, invoice number) and feeds them straight into accounting or ERP software.

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Content-to-commerce

Content-to-commerce is an approach that connects content, product pages, editorial articles, social posts, video, directly to the buying journey, so a reader can move from discovery to purchase without leaving the content.

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AI product packshot

An AI product packshot is a commercial product image generated or retouched with artificial intelligence rather than fully shot in a studio.

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